Streamlining data for Epidemiology and Policy Making

The Coalition for Global Hepatitis Elimination (CGHE) is a non-profit organization that overlooks progress towards achievement of the goals for viral hepatitis elimination. Launched in 2019, its an initiative of the much larger organization, Taskforce for Global Health -- founded by a former CDC director in 1984 and responsible for supporting global disease elimination programs.

The CGHE's reach has expanded globally over the past few years. What once started as a small scale website about their seminars, now houses country data dashboards with extremely detailed information on Hepatitis. According to google analytics, these country dashboards are viewed by around 2000 people per month. CGHE's goal is to centralize data and resources for each country through individual dashboards. The website's original design is no longer sufficient to visualize the large amounts of new data they have gathered. As we learnt during our research phase, the current design faces major usability issues with some users being unaware about certain important sections while some new users finding the dashboards hard to navigate through.  

As UX Designers, our goal was to work closely with the CGHE leaders, the developement firm and most importantly, their worldwide users, to understand the most intuitive and feasible way to represent their growing database using country dashboards.

Duration

4 Months
August - December 2021

Team Members

We worked in a team of 4:
1. Sejal Sarkar
2. Kshitij Gupta
3. Linda Lee
4. David Lacy

Role

UX Designer (Lead)
UX Researcher
(Phases 1 to 2)

Skills Learned

Literature Review
User Interviews
Design Space Critique
Survey
Interview
Affinity Mapping
Brainstorming strategies
Prototyping
Heuristic & Think Aloud Evaluation

Duration

4 Months
August - December 2021

Team Members

We worked in a team of 4:
1. Sejal Sarkar
2. Kshitij Gupta
3. Linda Lee
4. David Lacy

Role

UX Designer (Lead)
UX Researcher
(Phases 1 to 2)

Skills Learned

Literature Review
User Interviews
Design Space Critique
Survey
Interview
Affinity Mapping
Brainstorming strategies
Prototyping
Heuristic & Think Aloud Evaluation

Duration

4 Months
January - May 2022

Team Members

1. Kshitij Gupta (me)
2. Ankur Garg

Role

UX Designer (Lead)
UX Researcher
(Phases 1 to 2)

Skills Learned

Literature Review
User Interviews
Design Space Critique
Survey
Interview
Affinity Mapping
Brainstorming strategies
Prototyping
Heuristic & Think Aloud Evaluation

Duration

1 year
June '23-'24

Team Members

1. Kshitij Gupta (me)
2. Senior data scientist (mentor)
3. Backend Developer

Role

UX Designer
UX Researcher
Frontend Developer

Skills Learned

Literature Review
User Interviews
Data Viz
Exploratory Data Analysis
Boosting user trust in AI 
Designing for humans-in-the-loop